HydraIssues

Cloud Seven: Secure Inside hand-over, master tracker
open improvement Priority: high Project: experiencenet Reporter: cederik 27 Aug 2026 11:54

Description

Purpose

Master tracker for the hand-over of the Secure Inside scope at Cloud Seven.

Source: "Secure Inside - Previous & Current Scope + Current Issues" (Google Doc, 2026-08).

Venue: cloud-seven. The wider venue view, including issues outside this hand-over, is #578.

Background

Secure Inside covered four areas at Cloud Seven. Two are already gone:

  • Network and IT infrastructure: no longer effective, replaced by Citymesh.
  • Audiovisual: no longer effective, temporarily covered by Executr.

Two remain with them:

  • Security systems: CCTV and video surveillance, access control by badge and PIN, intercom, intrusion alarm. Sub-suppliers used: Securitas, Octopus, Help Fire, Irisco.
  • Technical support, maintenance and consultancy: dedicated point of contact, remote assistance, on-site and same-day intervention, coordination across the systems.

The support layer was never re-assigned when network and AV moved. That is the first child below.

Children

Urgent, for September 1

  • #567 Define the technical support model after Secure Inside
  • #568 Studio 7: train the venue team on the new Hi-Fi setup, session 2026-09-03 TBC
  • #569 Studio 7: live streaming and recording ready for the September events
  • #570 Cloud Bar: the Sonos sound system does not work

House infrastructure

  • #571 PaperCut: keep or replace for the new September portal
  • #572 Ricoh scan to email fails for the Google Workspace addresses

From September onward, non-urgent

  • #573 Projection mapping for the artist exhibition projects
  • #574 Shortlist suppliers to replace Secure Inside on security
  • #575 Record the security as-built

Sequencing note

#575 blocks #574. No supplier can quote without an equipment list. Start the as-built now even though both are marked non-urgent, otherwise the supplier search stalls in October.

Related, already open

  • #554 Citymesh moves the three 192.168.2.x Sonos players onto 11.0.6.x, awaiting Citymesh
  • #553 Cloud Seven network hygiene
  • #550 hydraroar reach to venue subnets
  • #133 Epiphan Pearl-2 capture fleet at Cloud Seven
  • #145 Cloud Seven floor plan in hydravenues

Session Context

Venue
cloud-seven