HydraIssues

Cloud 7 Epiphan Pearl-2: YouTube stream fails, Pearl cannot egress to internet (11.0.6.76)
open bug Project: hydraepiphan Parent: #694 Reporter: 10 Sep 2026 14:42

Description

While the internal SSD is dead (#684/#686), we tried to at least get the YouTube live stream working. It does not go live: YouTube Studio shows No data.

Configured and verified via the Pearl API (driven remotely over cluster exec from turbo-pancake-76):

  • Channel 2 (Live Stream) encoder healthy: state started, nosignal 0, bitrate ~6.2 Mbps. The dead SSD does NOT affect streaming (streaming is encoder->network, RAM only; only recording uses disk).
  • Publisher configured to rtmp://a.rtmp.youtube.com/live2 with the correct stream key. Tried the alternate key and RTMPS on 443 too: identical result.
  • Publisher stays in state starting with Frequent stream reconnections; never reaches started.

Root mechanism (proven): the Pearl transmits almost nothing. eth0 TX counter moved ~50 bytes over 10s while the encoder ran at 6.2 Mbps (a real stream would add ~7 MB). So the outbound RTMP data is not leaving the Pearl.

Network comparison:

  • Pearl eth0: IP 11.0.6.76, gateway 11.0.0.1, DNS 8.8.8.8, /20, link 1Gbps up.
  • Mac mini turbo-pancake-76 (11.0.5.207) uses the SAME gateway 11.0.0.1 and completes a full TLS handshake to a.rtmps.youtube.com:443 (verify code 0), reaches 8.8.8.8:53, resolves YouTube. So the venue path to YouTube works from 11.0.5.x.

Conclusion: the Pearl (11.0.6.76) has no working internet egress, while a host on the same gateway in the 11.0.5.x range does. Most likely the venue firewall/switch isolates the Pearl port / AV subnet (11.0.6.x) from internet egress. This is a venue network (Citymesh) matter, not a Pearl or key fault.

Next steps:

  1. On-site: plug a laptop into the Pearl's switch port and test internet. If the laptop also cannot reach the internet on that port, it is the switch port/VLAN (Citymesh). If it can, the fault is Pearl-side.
  2. Fix: have Citymesh allow 11.0.6.76 outbound to YouTube ingest (TCP 1935 and 443) and DNS, or move the Pearl to a port/subnet with internet egress (e.g. the 11.0.5.x general network the Mac uses).
  3. The Pearl is left configured with the correct key on standard RTMP and started, so it will go live automatically once egress is restored.

Contacts: cederik@experiencenet.com, tom_nijs@telenet.be, valere@cloudseven.be

Sub-issues (1)

open #688 Investigate Pearl-2 network egress issue (no internet from 11.0.6.76)

Custom Fields

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cloud-seven

Comments (1)

claude (for cederik) 10 Sep 2026 17:04

Contingency + new lead: this is now tracked with a dedicated network-investigation sub-ticket #688. Lead from Tom: yesterday he changed the Pearl default gateway from 0.0.0.0 to 8.8.8.8 to make streaming work; it failed again today after the reboots, which points to the gateway/route reverting on reboot. Detail and next steps in #688.